Tradedork Ltd

Terms and conditions

These are the terms and conditions applicable to the use of Tradedork (tradedork.com).

Tradedork is operated by Tradedork Ltd, a company registered in England and Wales with company number 14596916 and its registered office is located at Unit 2 Western Avenue Business Park, Mansfield Road, London, W3 0BZ. Any reference to we, us, or our in these terms and conditions is to Tradedork Ltd.

These terms and conditions apply to any person who registers to access the site (referred to in these terms as you or your).

These terms and conditions are divided into two sections:

Part A – General Terms and Conditions: These terms and conditions apply to all users of the site, whether you use the site on a free or paid basis. All users must read and agree to these terms and conditions before registering and accessing our site.
Part B – Paid Subscription Terms and Conditions: These terms and conditions apply (in addition to the terms set out in Part A) to any user who takes out a paid subscription to access our premium content. All users must read and agree to these terms and conditions before taking out a paid subscription.

Important: Tradedork is an educational platform which provides education and general information about trading and investing. Tradedork is not a financial adviser and does not provide personal advice. You should not make any trading or investment decision based on content provided by Tradedork, and you should consider taking professional advice before making any trading or investment decisions.

The value of assets can go both up and down, and prior performance is no guarantee of future results. Some assets and investment types can be particularly complex, volatile or otherwise high risk, and may not be suitable for everyone. You should not engage in any trading or investment activity unless you are confident that you fully understand that activity, including any relevant risks, and you are comfortable that the asset and investment type meets your personal investing requirements.

PART A: GENERAL TERMS AND CONDITIONS

1. REGISTRATION

1.1 By registering to use the site you confirm that you:

understand and accept these terms;
are legally capable of entering into binding contracts;
are resident in a jurisdiction where the use of services of this nature is lawful; and
are at least 18 years old.

1.2 You agree to:

provide true, accurate, current and complete information about yourself as prompted by the site's registration form; and
maintain and promptly update your data to keep it true, accurate, current and complete.

1.3 Your account is for your own personal use. You must not allow another person to have access to your account or provide our content to any other person, nor may you transfer your account to anyone else. If you have a friend or family member who is interested in accessing our content, please encourage them to sign up for their own account. If we discover that an account is being used by more than one person, we may suspend or close the account as described in paragraph 1.5 and cancel your subscription (if applicable) as described in paragraph 3 of Part B.

1.4 If you would like to close your account at any time, let us know. This will mean that you will no longer be able to access our content and will need to re-register if you need access again in the future. If you have a paid subscription, you must cancel your subscription in accordance with paragraph 2 of Part B before you can close your account.

1.5 We may also suspend or close your account at any time as follows:

If you have a paid subscription: We may suspend or close your account in circumstances where we are entitled to suspend or terminate your paid subscription (see paragraph 3 of Part B).
If you do not have a paid subscription: We may suspend or close your account at any time for any reason.‍

2. OUR CONTENT

2.1 We offer a wide variety of content. Some of this content may be made available to all registered users (“free content”), whilst other content may be reserved for paid subscribers (“premium content”).

2.2 If you are interested in taking out a paid subscription, please see Part B of these terms. Please read those terms carefully before committing to a subscription.

2.3 We do our best to provide you with content that is interesting, useful and engaging, but please be aware that (except as provided in paragraph 4 of Part B), we do not provide any legal warranties or guarantees in respect of our content.

2.4 You should be aware that:

depending on the nature of the content, statements may represent the opinion of the contributor rather than a statement of fact (and may not necessarily reflect our opinion); and
unless you are viewing content which is being broadcast live, information, circumstances and guidance may have changed between the time that the content was recorded / published and the time that you are viewing it.

2.5 All content is designed for general education and information and is not tailored to your specific circumstances. Please see the important warning at the top of these terms.

2.6 We reserve the right to take any of the following steps at any time without prior notice to you:

add, remove or change the content available to you;
re-categorise free content as premium content or premium content as free content;
share content through other channels, such as Discord and other social media channels;
change the release schedule for new content (or not release new content);
change the way in which the content is provided to you or in which you access the content;
edit content; or
remove content or temporarily suspend access to some or all of the content.

2.7 The content that we make available through our site is the result of significant investment of time, money and expertise and is a valuable asset of our business. The content is protected by intellectual property law and other legal provisions, both in the United Kingdom and internationally.

2.8 We sometimes receive requests or suggestions for content from our users. Whilst we cannot offer any commitment to fulfil any requests, if we do create any content in response to a request or suggestion we will nevertheless retain all rights to that content, including the right to make that content available to other users (on either a paid or free basis).

2.9 Any right that we grant you to access our content is strictly a licence and does not give you any form of ownership or rights in the underlying content, nor any right to create a local copy of the content. Any content must be accessed and used strictly in accordance with these terms.

2.10 You must not attempt to copy or reproduce any of our content, use any of our content for the purposes of training any artificial intelligence (AI) / large language model (LLM) or otherwise use it for any purpose other than for which we have specifically authorised.

3. Your contributions

3.1 We may offer you the opportunity to contribute to the platform, such as submitting feedback on content or engaging in discussions with other users, including through Discord and other social media channels. Where we do so, you must not submit content which:

is inaccurate or expresses an opinion which is not genuinely held;
is likely to deceive any person;
is defamatory or derogatory of any person;
is obscene, offensive, hateful or inflammatory;
promotes sexually explicit material, violence, any illegal activity or discrimination based on race, sex, gender identity, religion, nationality, disability, sexual orientation or age;
seeks to encourage or persuade other users or the platform to engage in any particular trading or investment activity, or suggests that engaging in any particular activity will have any particular results;
advertises, promotes or endorses any form of product, service, content, investment or other scheme;
infringes any copyright, database right, trade mark or other rights of any other person;
misrepresents your identity or affiliation with any person or gives the impression that the content originates from us (if this is not the case);
is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence;
is threatening, abusive or invades a person’s privacy, causes annoyance, inconvenience or needless anxiety, is likely to harass, upset, embarrass, alarm or annoy any other person; and
advocates, promotes or assists any unlawful act, for example insider trading, market manipulation, fraud, copyright infringement or computer misuse.

3.2 We will not ordinarily check the content that you submit. However, we reserve the right to do so in our absolute discretion. If we have any concerns of any nature we may suspend or delete any content that you have submitted, or suspend or remove your right to submit further content.

3.3 If any person claims that any content that you have submitted infringes their rights, you agree to fully reimburse us for any loss, damage, cost or expense we incur as a result of that claim, including any legal costs we incur and any amounts that we are ordered to pay to that person or agree to pay to that person as part of a settlement.

3.4 Except where otherwise stated, any content which you submit may be published on and shared with any other user of the platform. You should only submit content that you are comfortable with being shared in this way.

4. Our responsibility to you

4.1 Except as provided in paragraph 4 of Part B, you use our services and access our content on an “as-is” and “as-available” basis.

4.2 You must not act in any way in reliance on a statement made or information provided in our content. We cannot accept responsibility for any trading or investment decisions that you make, including for any losses that you may suffer as a result of those decisions. Where you engage in any trading or investing you do so solely at your own personal risk. This is the only basis on which we are prepared to offer access to the platform, and if you do not accept this condition then you must not register for an account or access any of our content.

4.3 If we are found to be liable to pay any damages, compensation or other amount to you, any payment will be capped at the higher of (a) £100 and (b) the fees that you have paid to us over the 12 month period preceding the relevant incident. We believe this to be a reasonable condition given the nature of the service, particularly given that we are not offering financial advice.

4.4 In addition, we cannot accept responsibility for:

special types of loss that are specific to your circumstances and would not ordinarily be expected to arise from that type of breach or incident;
loss of income or opportunity;
loss of anticipated savings or additional expense incurred in obtaining content or services elsewhere;
loss of data (except where the loss involved the data being wrongfully disclosed to an unauthorised third party); or
any failure to perform, or delay in performance of, any of our obligations where that failure or delay is caused by events outside our reasonable control.

4.5 We are only prepared to offer the content and service to you on the basis that you agree to the restrictions set out in this paragraph 4. If you do not agree to this cap, you must not register for an account or access any of our content.

4.6 The provisions of this paragraph 4 apply to the maximum extent permitted by law. Nothing set out in paragraph 4 or otherwise in these terms is intended to replace, override or exclude any legal rights that you have if the law does not permit us to modify or exclude those rights.

5. Your privacy and security

5.1 Your privacy is important to us, and we will ensure that your personal data is kept secure at all times.

5.2 To find out more about how we may use your personal data, including the circumstances in which we may share your personal data with the education setting that you are associated with, please see our privacy notice.

5.3 You must ensure that you choose a secure password and always keep that password secure. If you have any reason to believe that the password may have been compromised, you should change that password immediately.

6. Prohibited uses of the site

6.1 You must not use our site:

in any way that breaches any applicable local, national or international law or regulation;
in any way that may damage our reputation or that of the site;
in any way that is unlawful or fraudulent, or has any unlawful or fraudulent purpose or effect;
for the purpose of harming or attempting to harm others in any way or to solicit personal information from anyone under 18 years of age or solicit passwords or personally identifying information for commercial or unlawful purposes; or
to harvest or collect email addresses or other contact information of other users of the site by electronic means for the purposes of sending unsolicited or unauthorised advertising or promotional material or any other form of similar solicitation (spam).

6.2 You must not use automate scripts to collect information from or otherwise interact with the site.

6.3 You must not access without authority, interfere with, damage or disrupt:

any part of the site;
any equipment or network on which the site is stored;
any software used in the provision of the site; or
any equipment or network or software owned or used by any third party.

6.4 You must not use our site to knowingly transmit any data, send or upload any material that contains viruses, Trojan horses, worms, time-bombs, keystroke loggers, spyware, adware or any other harmful programs or similar computer code designed to adversely affect the operation of any computer software or hardware, or to attack our site via a denial-of-service attack or a distributed denial-of service attack.

7. Third party content

7.1 In certain circumstances we may quote third party content, provide links to external sites or content or refer to third party publications.

7.2 Any quote, link or reference is not an endorsement or guarantee of that content, and we cannot accept no responsibility for any site, content or publication which you may see quoted on our site or may choose to access pursuant to a link or reference.

8. GENERAL

8.1 If we fail, at any time, to insist upon strict performance of any of your obligations under these terms, or if we fail to exercise any of the rights or remedies to which we are entitled under these terms, this does not mean that we are waiving those rights or remedies and you will not be relieved from compliance with those obligations.

8.2 If any of these terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, that term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions, which will continue to be valid to the fullest extent permitted by law.

8.3 These terms represent the entire agreement between us and replace any previous arrangement, understanding or agreement between us. Neither of us is agreeing to these terms in reliance on any statement, representation, assurance or warranty of any person which is not set out in these terms.

8.4 Unless otherwise expressly stated, any notices which are required to be sent under these terms are to be sent by email. Notices sent to us should be sent to support@tradedork.com. Any notices for you will be sent to the email address you provided when registering (or any other email address you have given us to replace that email address).

8.5 We may revise or replace terms from time to time. If we do, we will post the revised or replacement terms on our site, and the updated terms will take effect from the date that those updated terms are posted (unless otherwise stated). If you object to any revision or replacement of our terms:

if you have a paid subscription, let us know within 30 days of the update that you object to the change and we will cancel your subscription, close your account and give you a pro rata refund of the fees paid for the unused part of your subscription term; or
if you do not have a paid subscription, you may close your account as described in paragraph 1.4.

8.6 These terms, including any associated non-contractual dispute, are governed by English law, and you and we each accept the exclusive jurisdiction of the English courts in respect of any disputes arising out of or in connection with these terms.

PART B: PAID SUBSCRIPTION TERMS AND CONDITION

1. Purchasing a paid subscription

1.1 We may from time to time offer you the ability to take out a paid subscription, which will offer access to premium content which is not available to users who do not have a subscription, together with other benefits which we may advertise on our site from time to time.

1.2 We reserve the right to accept or reject any application for a paid subscription in our absolute discretion. We will confirm to you as soon as we can whether your application has been accepted and, if it is, this will form a legally binding contract between you and us.

1.3 The period of your subscription will be as set out on our site when you take out your subscription. To ensure that you continue to enjoy uninterrupted access to our premium content, your subscription will automatically renew for periods of the same length as the original subscription period unless and until you or we choose not to renew.

1.4 We will send you reminder notices regarding renewals where and to the extent required by law.

2. Your right to cancel your paid subscription

2.1 If you do not want to renew your subscription, you can cancel auto-renewal at any time by logging into your account and selecting the relevant option. If you do this, your subscription will continue until the end of your existing subscription period, after which it will expire and your access to premium content will end.

2.2 You also have the right to a “cooling off” period if you change your mind after taking out your subscription. To exercise this right, contact us within 14 days of the start date of your subscription letting us know that you wish to end your subscription and we will cancel your subscription with immediate effect. We will refund you the subscription fee, less a pro rata proportion of the fee to cover the period during which you had access to the premium content.

2.3 If you take out an annual subscription (where offered), you will have an equivalent 14 day cooling off period to that described in paragraph 2.2 following each annual renewal. No cooling offer period applies where you take out a subscription for a shorter period, but you can choose to cancel the renewal with effect from the next renewal date in accordance with paragraph 2.1.

3. Our right to suspend or cancel your paid subscription

3.1 We will not suspend or cancel your paid subscription during your subscription period except as provided below. However, we reserve the right to decline to renew your subscription for any reason. In this case, we will let you know prior to your renewal date, and your subscription (and therefore access to premium content) will expire at the end of your existing subscription period.

3.2 We may cancel your subscription immediately if you breach any of these terms:

in a serious way (including where the breach is deliberate, relates to a significant term or has a significant impact on us);
in a way that is not capable of being remedied; or
on a repeated or continual basis.

3.3 If you breach the terms in any other way, we will first notify you of the breach and give you a reasonable opportunity to put it right, of at least 14 days. If you fail to remedy the breach within this period, we may then cancel your subscription.

3.4 Where you have breached the terms, we may also suspend your access to our site (or any part of it) where we believe it is reasonable to do so to protect our interests or the interests of our users. Where we do this, we will notify you of the breach and what you need to do to put it right, and we will reinstate access once the issue is resolved. This does not affect our right to terminate if the issue is not resolved.

3.5 Where we terminate or suspend your subscription in accordance with paragraphs 3.2 to 3.4 we will not be required to offer any refund or reduction in the charges.

4. Limited warranty

4.1 If you are a paid subscriber, you will have the benefit of the following limited warranty.

4.2 We will do our best to ensure that:

all of our premium content is accurate, up-to-date (at the time that the content is published) and of good quality; and
our premium content and site is always available to access (other than where we are undertaking maintenance).

4.3 Please be aware that this paragraph 4.2 does not apply to free content or to content from external content providers, and that paragraphs 2.4 to 2.10 of Part A apply to all content, whether premium or free.

5. Pricing and payment

5.1 The pricing for paid subscriptions is as displayed on the site from time to time. If we offer a free trial period or discounted period, you understand and accept that our pricing will revert to our standard pricing at the end of the free trial period or discounted period.

5.2 We may change the pricing of paid subscriptions at any time. If this happens whilst you are a subscriber, we will let you know and confirm the revised price which will apply from your next renewal. If the new price is acceptable to you, you do not need to do anything and your subscription will automatically renew in the usual way. If the new price is not acceptable to you, you can cancel your renewal in the usual way.

5.3 Payment options will be displayed on the site when you choose to take out a paid subscription. By taking out a subscription, you agree that we can charge you by using your preferred payment method both for the initial payment and any renewal payments (unless and until you choose to cancel).

5.4 You must ensure that any payment method that you select remains valid throughout the term of your subscription (or, if a payment method expires or is no longer available to be used, that you update your payment method through your account. You must also ensure that you have sufficient funds or sufficient credit with your chosen payment method to be able to pay the applicable subscription fees.

5.5 If a payment fails (or is subsequently reversed or cancelled), we will contact you and request that you make payment through an alternative method. If you fail to make payment through an alternative method when requested to do so we may either:

suspend your subscription until payment is made;
cancel your subscription; or
allow your subscription to continue.

5.6 Where we allow your subscription to continue, or where you have already had partial use of the subscription term at the time that the payment fails, is reversed or cancelled, we may also pursue payment for that payment term against you as an unpaid debt, including through legal action.